Here for you
Contact us
Every medical journey is different. Write to us or call, and we will assess your case and come back to you with concrete answers.
Write to us
The simplest way to reach us. Should you already hold a medical report, please attach it to your message, as this allows us to match you with the appropriate experts from the very first exchange.
hello@banahealth.care
Call us
Monday to Friday, 8 a.m. to 7 p.m., South African time (UTC+2). A toll-free line is also at your disposal on 0800 23 36 78 20.
+27 (0) 82 684 4154
Where to find us
28 Reform Avenue, Melrose, Sandton, South Africa 2196 — within easy reach of the private hospitals we team up with. Postal address: PO Box 652774 Benmore, Johannesburg 2010.
What we will ask of you
To draw up a meaningful proposal, three things are generally sufficient: your most recent medical report, the nature of what you are seeking — a second opinion, a procedure, a general check-up — and the time frame your trip allows.
Should you hold no documentation at present, do write to us nonetheless. We will tell you what to request from your treating doctor.
We reply to everyone
This includes those instances where our answer is that we are not the right company for you. Some conditions are better attended to locally; others do not warrant travelling at all. We will say so plainly rather than engage you in a journey that serves no purpose.
Our commitment is to make the way ahead clear, whether or not it leads to South Africa.
You tell us about your condition
Describe your situation in a few lines and attach your medical report should you have one. Nothing further is required at this stage.
We consult our network
We assess your case and consult our network of highly qualified medical practitioners to match you with the appropriate experts.
We provide a quotation
A costed estimate negotiated with the medical facilities, together with a proposed treatment pathway and the length of stay it is likely to require.
We take care of the rest
Upon your agreement, we organize your appointments, visa documentation, flights, transfers and accommodation.